Refund policy
Refund & Returns Policy
All sales are final — but we've got you covered if something goes wrong.
Because every product in our store is made to order and printed just for you, we're unable to accept returns or exchanges for change of mind. Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Items If your order arrives damaged, defective, or is not what you ordered, we sincerely apologise. Please contact us within 30 days of delivery at info@breatheatelier.com with:
- A photo of the item and the issue
- Your order number
We'll arrange a free replacement or full refund — no need to return the item.
Order Cancellations Orders can be cancelled within 24 hours of purchase. After this window, production may have already begun and we cannot guarantee a cancellation. Please contact us as soon as possible if you need to cancel.
Shipping Issues If your order is lost in transit, please contact us and we'll work with our fulfillment partner to resolve it. Note that delivery times are estimates and may vary due to factors outside our control.
Contact Us For any questions about your order, please reach out to us at info@breatheatelier.com. We're happy to help!